Introduction
As Anadolu Doruk Pest Control, we are committed to protecting the privacy and security of the personal data of users who visit our website. This Privacy Policy has been prepared in accordance with the Personal Data Protection Law No. 6698 (KVKK) and related legislation.
ℹ️ Our website is for informational purposes only and does not accept online payments. No product sales or credit card information is collected.
1Data Controller
In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), your personal data will be processed by Anadolu Doruk Pest Control as the data controller within the scope described below.
Contact Information:
- Company: Anadolu Doruk İlaçlama
- Address: Yeni Mahalle, Alper Sk. No:2/B Elazığ, Turkey
- Email: info@anadoludorukilaclama.com
- Phone: +90 535 440 52 07
2Collected Personal Data
Our website collects the following personal data only through the contact form:
Identity Information
Name and surname
Contact Information
Phone number, email address, address/location information (optional)
Request Information
Message and service request details you specified in the contact form
Technical Information
IP address, browser information, device type (for security purposes only)
⚠️ Important: No credit card, bank account number or any payment information is collected through our website. No e-commerce or online sales are conducted.
3Personal Data Processing Purposes
Your personal data is processed only for the following purposes:
- Receive your service request and contact you
- Create appointments and service planning
- Provide information about our services
- Measure customer satisfaction and improve service quality
- Ensure website security and resolve technical issues
- Conduct campaign and announcement activities (only with your consent)
📌 Note: Since no payment transactions are made through our website, no financial transaction data is collected. Payments are made only in cash or by bank transfer after the service is completed.
4Transfer of Personal Data
Your personal data may be shared with third parties only in the following situations in accordance with the conditions stipulated by KVKK for the purposes stated above:
- • To our technical service providers (web hosting, email server services)
- • To public institutions and organizations due to legal obligations
- • To competent authorities in legal processes
✓ Your data is never sold to third parties for commercial purposes or shared for marketing purposes. No data transfer is made with payment service providers (because no online payments are accepted).
5Cookies
Our website uses cookies to improve user experience and analyze site usage.
Cookie Types:
- Essential Cookies: Required for the site to function
- Functional Cookies: Remembers your preferences
- Analytical Cookies: Analyzes site usage (Google Analytics)
- Marketing Cookies: Used for personalized ads
You can manage or delete cookies from your browser settings. However, disabling some cookies may affect site functionality.
6Storage and Security of Personal Data
Your personal data is stored for the period stipulated in the relevant legislation or required for the purpose for which it is processed:
- • Contact form records: Until the service request is completed or 2 years
- • Service records: 3 years (pursuant to Consumer Law)
- • Website technical log records: 1 year (for security purposes)
💳 About Payment Information: Since no credit card, debit card or any financial information is collected through our website, such data is not stored in any way. Your payment information is not in our system.
We take technical and administrative measures to ensure the security of your personal data:
- • SSL/TLS certificate encrypted data transmission
- • Secure hosting infrastructure (Google Apps Script secure servers)
- • Limited access controls
- • Regular security updates
- • Personnel privacy training and commitments
7Your Rights Under KVKK
In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data:
Request Information
Learn whether your personal data is being processed
Request Access
Request information about processing if processed
Learn Purpose
Learn the purpose of processing and whether it is used in accordance with its purpose
Transfer Information
Know the third parties to whom it has been transferred domestically or abroad
Request Correction
Request correction if processed incompletely or incorrectly
Request Deletion/Destruction
Request deletion or destruction in accordance with relevant legislation
Request Notification
Request notification of correction, deletion and destruction operations to third parties
Object
Object to a result against you due to analysis by automated systems
8Application Method
You can apply using the following methods to exercise your rights under KVKK:
Application Channels:
Email:
info@anadoludorukilaclama.com
Mail:
Yeni Mahalle, Alper Sk. No:2/B, Elazığ, Turkey
Wet Signed Form:
Through KEP address or notary
Your applications will be finalized free of charge within 30 days at the latest, depending on the nature of the request. If the transaction requires an additional cost, the fee specified in the tariff determined by the Personal Data Protection Board will be charged.
9Policy Changes
This Privacy Policy may be updated due to changes in legal regulations or company policies. When significant changes are made, you will be informed through our website or via email.
By continuing to use our website, you are deemed to have accepted the updated Privacy Policy.
10Contact
If you have any questions or concerns about our Privacy Policy, please contact us:
info@anadoludorukilaclama.com
+90 535 440 52 07
Yeni Mahalle, Alper Sk. No:2/B, Elazığ
Important Note
This Privacy Policy has been prepared within the framework of the Personal Data Protection Law No. 6698 and relevant legislation provisions. For detailed information, you can visit the official website of the Personal Data Protection Authority (www.kvkk.gov.tr).